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FAQ

Account

Can I export my farm data from Heirloom?
Can I have multiple accounts linked to my Heirloom user profile (for example, if I manage multiple farms)?
Can I have multiple farms under one Heirloom account?
What units of measurement does Heirloom use?

Crop Map

Can I assign multiple plantings to the same bed?
Can I plan intercropping in Heirloom?
Can I print or download my Crop Map?
Can I resize the Crop Map?
Can I switch vertical and horizontal axis?
How do I assign the plantings that are in the Game Plan?
How do I create blocks?
How do I unassign a block from the Crop Map?
Why are some of my blocks missing from the Crop Map?
Why can’t I assign a planting to a particular bed?

Crops

Can I create custom crops in Heirloom?
Can I edit a crop’s name?
Can I specify a weight for a cultivar?
How can I manage perennial crops in Heirloom?
How do I add a crop to my growing season?
How do I add a specific cultivar to a crop I’ve selected?
How to a remove a crop from my Game Plan?
What are the benefits of using Heirloom’s built-in crops versus creating custom crops?
What if the crop I want to grow isn’t listed in Heirloom?
Where can I set default values for my preferred cultivars?

Data Charts

Can I change the Data Chart values for specific plantings?
Can I import my existing crop data into Heirloom’s Data Charts?
Can I share my custom Data Charts with other Heirloom users?
How to create different charts for different cultivars of the same crop?
If I modify a Task Chart, will it affect my existing plantings?
What are Data Charts, and why are they important?
What types of Data Charts are there?
Where can I set default values for my preferred cultivars?

Game Plan

Can I create multiple Game Plans for different scenarios (e.g., best-case, worst-case)?
Can I filter or sort my plantings in the Game Plan?
How can I visualize my planting layout in a bed?
How do I assign the plantings that are in the Game Plan?
How do I duplicate a season’s plan?
How far in advance can I plan my crops?
How to a remove a crop from my Game Plan?
What happens if I change the start date of my season after I’ve already created plantings?
Why are some of my plantings missing from the Game Plan?

General

Does Heirloom offer a discount for non-profit organizations?
Is Heirloom available in languages other than English?
Is there a mobile app for Heirloom?

Harvests

Can I generate reports or summaries of my harvest data?
How can I account for crop loss or unexpected low yields when planning my harvests?
How can I organize my harvests for different markets or customers (like farmers’ markets, restaurants, or CSAs)?
How do I track my actual harvest data in Heirloom?
How does Heirloom calculate the theoretical availability of my crops?
How does Heirloom handle harvests that span multiple weeks?
What are those progress bars in the “Weekly Harvests” view?
Where can I find a list of my expected harvests for each week?

Nursery

Can I create custom nursery containers in Heirloom?
Can I track the germination rates of my seedlings in Heirloom?
Does Heirloom provide guidance on optimal nursery conditions (e.g., temperature, humidity)?
How can I calculate the number of trays I’ll need for my nursery?

Sales Channels

Can I temporarily disable a Sales Channel?
How do I set specific harvest days for a Sales Channel?
What are Sales Channels in Heirloom?
What happens to my harvest plan if I delete a Sales Channel?

Tasks

Can I assign tasks to different team members or workers?
Can I create my own custom tasks beyond planting and harvesting?
Can I print my weekly task list?
How are tasks managed in Heirloom?
How can I see an overview of my workload or labor needs?

Team Management

Can I assign tasks to specific team members?
Can I change a team member’s role after I’ve invited them?
Can I invite a collaborator who is not an Heirloom user?
Can I transfer a team member from one farm to another in my account?
Can I use Heirloom’s team management features to manage volunteers or wwoofers?
How can I see an overview of all tasks assigned to a particular team member?
How do I invite a team member to collaborate on my farm?
What are the different roles for collaborating on my farm?
What is the maximum number of collaborators I can invite to my farm?

Can’t find your answer?

Email us at support@heirloom.ag

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